A Press Democrat Blog

Cohn Zohn

Lowell Cohn's pertinent and impertinent take on sports

AT&T redeemed

This comes from the Fair is Fair Dept. Last week, I wrote a blog critical of AT&T’s service. This morning AT&T sent over a terrific tech named Tyrone Dixon along with Allan (I don’t have his last name). They worked hard and fixed all my issues, and they were very nice about it. So I tell you this because, really fair is fair.

Is AT&T really this bad?

About a month ago, AT&T wrote me a form letter saying I needed something called Uverse or there would be problems with my wireless — we get our internet and phones through AT&T. I made an appointment and a nice man came over and switched us over to Uverse. A week or so later, the internet went out. I called AT&T again — it’s not all that easy to get through — and a lady on the phone apologized profusely… Read More »