Mrs. Cohn Zohn was just buying something online for one of our grandchildren. She was shopping on Baby Gap website. At one point she threw up her hands and asked me to help. I tried. I had to do all the stuff over again, including credit card info. The site didn’t accept it. It wanted us to sign in. We don’t have an account with Baby Gap and don’t want one. We just wanted to buy this one present. I kept trying to put in a password. It kept rejecting me. I would have left the site but Mrs. Cohn Zohn really wanted to buy the gift. The site finally accepted us. Why? I have no idea.

Granted I’m a techno idiot, but these sites should not be so hard to use. I find Park N Fly hard to use. I like Park N Fly but I don’t like their site. I could go on about other annoying sites. People, please get it together.

Here are three sites that make sense to me and, as a result, I keep going back to them: Amazon, Southwest Airlines, Marriott.

Please tell me sites you like and sites you don’t like. Am I being unfair to Park N Fly which is a very good service?

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  1. KauaiRobert


    December 14th, 2012 2:45 pm

  2. Phil Brown

    If the sales guys design the site you get Amazon, if Pete Propellerhead does it you get Baby Gap and about 3 billion others.

    December 14th, 2012 4:55 pm

  3. Kathy

    On a decent website you should get the option to sign in as a guest and make a purchase (rather than open an account).

    I find Amazon very easy, LL Bean is good, Sur la Table–just had a great experience there. I can’t really think of a commerce site that’s given me trouble lately.

    OTOH, the CA State disability website, what a nightmare! Just had to apply to cover some time off work for surgery, and it was a living hell to navigate and sign up. Just to register I had to answer 3 arcane security questions, pick an security image, and come up with a very complicated password. How can anyone remember all that? My 401K account doesn’t have that many security “gates.”

    December 14th, 2012 6:27 pm

  4. Johnc

    I like Amazon also.
    I also like Stubhub. Once you get a password and register you can keep returning to the site and they will automatically use your last credit card number to charge the purchase to save the hassle of re-entering the cc number, your address etc. They also give you the option to use another card if you prefer. This site is great for sporting events , concerts etc. Venue maps are very good in all cases.

    December 14th, 2012 7:44 pm

  5. Stan

    Che Guevara would have ended all this! Viva Che!

    December 15th, 2012 10:41 am

  6. Stan

    Maybe I should have saved my Che reference for something more important..dang.

    December 15th, 2012 10:42 am

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